Privacy Policy

Welcome to Thug Life Tattoo Apparel! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website, thuglifetattooapparel.com.au (“Website”) and services. By using our Website, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide

• Contact Details: Name, email address, phone number, and postal address.
• Payment Information: Billing address and payment details (processed securely by third-party providers).
• Account Details: Login credentials if you create an account.
• Messages: Information provided in customer inquiries or support requests.

1.2 Automatically Collected Information

• Device Details: IP address, browser type, operating system, and device information.
• Website Usage: Pages viewed, time spent on our site, and navigation patterns.
• Cookies: Data collected through cookies and similar technologies for functionality and analytics.

1.3 Third-Party Information

We may receive information about you from payment processors, delivery services, or social media platforms when you interact with us through these services.

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Manage your account and provide customer support.
• Send updates about your orders, promotional offers, or important policy changes.
• Improve our Website’s functionality, content, and security.
• Comply with legal obligations or resolve disputes.

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3. Sharing Your Information

We may share your personal information with:

3.1 Service Providers

• Payment processors for secure transactions.
• Shipping companies to deliver your orders.
• IT and analytics providers to improve Website performance.

3.2 Legal and Compliance Requirements

We may disclose your data to comply with legal obligations, enforce our terms, or protect our rights and property.

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4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance your browsing experience.
• Collect analytics to understand Website performance.
• Provide personalised content or advertisements.

You can control cookie settings in your browser. However, disabling cookies may affect some Website functionality.

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5. Data Security

We implement industry-standard measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.

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6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Delete your personal data (subject to legal or operational requirements).
• Opt out of receiving promotional communications.

To exercise your rights, contact us at privacy@thuglifetattooapparel.com.au.

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7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing any information.

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8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our Website, and we encourage you to review it regularly.

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12. Contact Us

If you have any questions about these Terms or require assistance, please contact us at: Email: thuglifetattoomelbourne@gmail.com Phone: +61 3 9469 3537 Address: 52A Edwardes St., Reservoir, VIC, Australia, Victoria Thank you for trusting Thug Life Tattoo Apparel with your personal information.